Who we areOur website address is: https://totalsystemscenic.com.
What personal data we collect and why we collect it
MediaIf you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Contact formsOur contact form collects your name, email address and message content, this information is only used to respond to your inquiry it is not used for any other purposes.
CookiesIf you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year. If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser. When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed. If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
AnalyticsTSS uses Jetpack (https://wordpress.org/plugins/jetpack/) for limited analytics of site visitors. This analytic data is stored on https://wordpress.com and is only used by TSS to understand who and when people visited the website the data is not shared with any other parties
Who we share your data withWe do not share you data other than is necessary to process your order either through Paypal or Stripe.
How long we retain your dataIf you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue. For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your dataIf you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your dataVisitor comments are checked through an automated spam detection service called CleanTalk (https://cleantalk.org/).
Total System Scenic
2 Catcune Mill Cottages
What third parties we receive data fromWe do not receive data from any third parties
What automated decision making and/or profiling we do with user dataWe do not use automated decision making and/or profiling. When purchasing from TSS we collect the following details about you and your time spent on the website through the ecommerce shop:
What we collect and storeWhile you visit our site, we’ll track:
- Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
- Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
- Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!
- Send you information about your account and order
- Respond to your requests, including refunds and complaints
- Set up your account for our store
- Comply with any legal obligations we have, such as calculating taxes
- Improve our store offerings
- Send you marketing messages, if you opt in to receive them
Who at TSS has access to your dataOur team members have access to the following information to help fulfill orders, process refunds and support you.
- Order information including what was purchased, when it was purchased and where it should be sent, and
- Customer information including payment type, name, email address, and billing and shipping information.